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    Bank Live Chat Officer (Immediate Joiner)

    at Matchlink SDN BHD

    Full time
    Apply Now
    **Requirements**

    • Possible work on shift/ PH/weekend (on rotational)
    • Minimum SPM/Diploma/Degree in any fields; (SPM: Math \& English credits)
    • Written and Spoken: English

    **Responsibility**

    • To handle incoming calls from customers and assist them with their inquiries on products and services.
    • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
    • Maintain the accuracy of all data and verify the same for all customer services.
    • Build sustainable relationships and engage customers by taking the extra mile.
    • Frequently attend training to improve knowledge and performance level.

    **Benefits**

    • Medical Claim
    • Shift Allowance

    **Additional Benefits:** Annual Leave, EPF / SOCSO / PCB, Training Provided, Overtime Pay, 5 Working Days

    Job Types: Full\-time, Contract
    Contract length: 6 months

    Pay: RM2,600\.00 \- RM3,000\.00 per month

    Benefits:

    • Opportunities for promotion
    • Professional development

    Schedule:

    • Afternoon shift
    • Day shift
    • Early shift
    • Evening shift
    • Night shift
    • Rotational shift
    • Weekend jobs

    Supplemental Pay:

    • Overtime pay

    Expected Start Date: 05/19/2025

    Salary

    Location

    Job Overview
    Job Posted:
    11 months ago
    Job Expire:
    4mos 2w
    Job Type
    Full time
    Job Role
    Total Vacancies
    1

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