Technical Associate

**Minimum requirements**

Over 1 year of experience in repairing iOS devices


Fluent in Malay or Mandarin, and conversant in English


Professional and personable with effective interpersonal skills


Secondary education, eg SPM, O\-level or equivalent


Valid class B driving license


**Key responsibilities**

Providing service and customer support during field visits or dispatches


Managing all on\-site installation, repair, maintenance and test tasks


Diagnosing errors or technical problems and determining proper solutions


Setting up hardware and installing and configure relevant software and drivers


Maintaining and repairing smartphones, tablets and similar technological equipment or peripheral devices


Installing well\-functioning networks and manage components


Handling cash and card transactions with customers


Issuing receipts, refunds, change or documents